Top Utility Menu

Marshall Batteries Express Nationwide Warranty

Express Nationwide Warranty

Our batteries are warrantied against any manufacturing fault for the period or kilometers (whichever occurs first) stated on the battery top label.

Should it not pass a standard battery test for any reason other than after-sale damage, neglect or misuse, it will be replaced free of charge by the dealer or the dealer’s agents. You may claim under the warranty by returning the battery to the place of purchase with the original purchase receipt and completed warranty card for the warranty adjudication procedure. You must bear any expense you may incur in making the claim.

This express warranty is given by

Marshall Power

1-5 Winterton Road
Clayton 3168
Victoria
Australia

Phone:

Australia Call: 1800 800 811

New Zealand Call: 0800 651 611

Email us via our website contact pages:

For more information view our full terms and conditions.

The benefits under this express warranty are additional to other rights and remedies under applicable laws in force in Australia and New Zealand.

In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage (including but not limited to expenses you may incur in making a claim under the guarantees). You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.

Marshall Batteries products can be warrantied at any location that sells Marshall Batteries products around Australia and New Zealand. It is important that the consumer keeps their receipt.  If the warranty has to be exercised, the replacement battery will carry another full warranty period.

Product Category

Tier

Base Warranty

Extended Warranty

Passenger VehicleExtreme36 month / 60,000 kms42 month / 70,000 kms
Passenger VehicleHeavy Duty24 month / 40,000 kms30 month / 50,000 kms
Passenger VehicleEconomy12 month / 20,000 kms18 month / 30,000 kms
SUV/4WD/Light CommercialExtreme24 month / 100,000 kms30 month / 125,000 kms
SUV/4WD/Light CommercialHeavy Duty18 month / 100,000 kms24 month / 100,000 kms
SUV/4WD/Light CommercialEconomy12 month / 50,000 kms18 month / 75,000 kms
Heavy CommercialExtreme18 month / 75,000 kms24 month / 100,000 kms
Heavy CommercialHeavy Duty18 month / 75,000 kms24 month / 100,000 kms
Heavy CommercialEconomy6 month / 25,000 kms12 month / 50,000 kms
Evolution12 month / 20,000 kms18 month / 30,000 kms
Orbital12 monthN/A
Powerrider12 monthN/A
Stowaway Leisure CycleSilver12 month18 month
Stowaway Leisure CycleGold18 month24 month
Stowaway Marine Starting12 month18 month
Stowaway Marine Dual Purpose18 month24 month
Stowaway Marine Cycling18 month24 month
Semi-Industrial Cycling6 monthN/A
Heavy Industrial Cycling12 monthN/A
GEL Cycling12 monthN/A
AGM GEL Cycling12 monthN/A
Pro-Series VRLA12 months
Powerider Bike12 months
Additional fees apply for Roadside Warranty adjudication:If a manufacturing fault is not the cause of your battery failure, a call-out and testing fee will apply.  Out of area fees and other charges may apply to warranty call outs outside normal coverage areas or hours of operation.  Alternatively, you can visit your nearest Marshall stockist.Other factors that can cause premature failure of a battery include:
  •  Charge Rates
  •  Excessive Vibration
  •  High Loads
  •  Electrical System Faults
  •  Faulty Terminals
  •  Stop/Start Motoring
  •  Sulphation
  •  Other