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Marshall Batteries Express Nationwide Warranty

Express Nationwide Warranty

Our batteries are warrantied against any manufacturing fault for the period or kilometers (whichever occurs first) stated on the battery top label.

Should it not pass a standard battery test for any reason other than after-sale damage, neglect or misuse, it will be replaced free of charge by the dealer or the dealer’s agents. You may claim under the warranty by returning the battery to the place of purchase with the original purchase receipt and completed warranty card for the warranty adjudication procedure. You must bear any expense you may incur in making the claim.

This express warranty is given by

Marshall Power

1-3 Lakewood Blvd,

Braeside, Victoria

Australia

Phone: 1300 627 742

 

Email us via our website contact pages:

For more information view our full terms and conditions.

The benefits under this express warranty are additional to other rights and remedies under applicable laws in force in Australia and New Zealand.

In Australia our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage (including but not limited to expenses you may incur in making a claim under the guarantees). You are also entitled to have the goods repaired or replaced if the goods fail to be acceptable quality and the failure does not amount to a major failure.

Marshall Batteries products can be warrantied at any location that sells Marshall Batteries products around Australia and New Zealand. It is important that the consumer keeps their receipt.  If the warranty has to be exercised, the replacement battery warranty period is not renewed or extended as a result of any warranty replacement, subject to your rights under the Australian Consumer Law.

Product Category

Tier

Base Warranty

Extended Warranty

Passenger Vehicle Extreme 36 month / 60,000 kms 42 month / 70,000 kms
Passenger Vehicle Heavy Duty 24 month / 40,000 kms 30 month / 50,000 kms
Passenger Vehicle Economy 12 month / 20,000 kms 18 month / 30,000 kms
SUV/4WD/Light Commercial Extreme 24 month / 100,000 kms 30 month / 125,000 kms
SUV/4WD/Light Commercial Heavy Duty 18 month / 100,000 kms 24 month / 100,000 kms
SUV/4WD/Light Commercial Economy 12 month / 50,000 kms 18 month / 75,000 kms
Heavy Commercial Extreme 18 month / 75,000 kms 24 month / 100,000 kms
Heavy Commercial Heavy Duty 18 month / 75,000 kms 24 month / 100,000 kms
Heavy Commercial Economy 6 month / 25,000 kms 12 month / 50,000 kms
Evolution 12 month / 20,000 kms 18 month / 30,000 kms
Orbital 12 month N/A
Powerrider 12 month N/A
Stowaway Leisure Cycle Silver 12 month 18 month
Stowaway Leisure Cycle Gold 18 month 24 month
Stowaway Marine Starting 12 month 18 month
Stowaway Marine Dual Purpose 18 month 24 month
Stowaway Marine Cycling 18 month 24 month
Semi-Industrial Cycling 6 month N/A
Heavy Industrial Cycling 12 month N/A
GEL Cycling 12 month N/A
AGM GEL Cycling 12 month N/A
Pro-Series VRLA 12 months
Powerider Bike 12 months
Additional fees apply for Roadside Warranty adjudication: If a manufacturing fault is not the cause of your battery failure, a call-out and testing fee will apply.  Out of area fees and other charges may apply to warranty call outs outside normal coverage areas or hours of operation.  Alternatively, you can visit your nearest Marshall stockist. Other factors that can cause premature failure of a battery include:
  •  Charge Rates
  •  Excessive Vibration
  •  High Loads
  •  Electrical System Faults
  •  Faulty Terminals
  •  Stop/Start Motoring
  •  Sulphation
  •  Other