Customer SATISFACTION SURVEY

At Marshall Batteries, we are committed to total customer satisfaction by providing quality products and quality service at all times.  Please answer these few simple questions which will help us with our commitment to continuous improvement and quality service.

Thank you taking the time to present your feedback.

* Required

Title DR MISS MR MRS MS

First Name *

Last Name *

Email Address *

Please enter your job number or vehicle registration (as a reference point)

Please enter the state were your service was performed -- Please select -- NSW VIC QLD SA WA ACT NT TAS

How would you rate your experience dealing with our Customer Centre? * -- Please select -- Excellent Good Average Below Expectation Very Poor

Did the Technician arrive at the quoted time? * -- Please select -- Yes No

Was the Technician well presented? * -- Please select -- Yes No

Did the Technician test and advise you of the problem with your battery? * -- Please select -- Yes No Not Applicable

Were you provided with your receipt in a 'Red' Marshall Warranty Card? * -- Please select -- Yes No

How would you rate your whole experience when dealing with Marshall Batteries? (with 10 being the highest rating) * -- Please select -- 10 9 8 7 6 5 4 3 2 1

Would you recommend Marshall Batteries to your friends and family? * -- Please select -- Yes No

Do you have any comments or suggestions that would help improve the Marshall service?

SUBMIT